How to use Zoom

If you are interested in using Zoom for your affiliate, please contact Mary Kay ( and she will help you get registered, cover the cost, and help you set it up. After you are all set up, please check out these how-to guides created by NAMI Portage-Wood and NAMI Dane County. Please email or call us if you have any questions. Thank you for your hard work!

Setting up Zoom

Support Groups with Zoom

How to Set up Zoom Meeting for Support Group Facilitators (video)

NAMI Nevada online sample policies

North Texas sample zoom group guideline

Guide for Offering NAMI Programs Online

Online NAMI Connection: PDF / PPT

Online Family Support Group: PDF / PPT

Online Peer Support Group: PDF / PPT


How to keep your Zoom Meetings Secure:

  1. Controlling Chat Access
    1. Click Chat in the Meeting Controls.
    2. At the bottom of the in-meeting Zoom Group Chat window, click More, and then choose ‘Host Only’ under ‘Allow attendees to chat with’.
  2. To prevent participants from screen sharing:
    1. Click the arrow next to Share Screen at the bottom of the window and click Advanced Sharing Options.
    2. Under ‘Who can share?’ choose ‘Only Host’.
    3. Close the window. 
  3. To Mute Permanently
    1. Select ‘Manage Participants’ at the bottom of the window.
    2. Select ‘Mute All’
    3. A new dialogue box will appear. Uncheck the box next to ‘Allow participants to unmute themselves.’ Click Continue.
  4. If an individual needs to be removed from the zoom meeting, follow the below steps
    1. To Remove an Attendee, their name will appear at the bottom of the screen.
    2. If the Participants panel is not visible, click Manage Participants at the bottom of the Zoom window.
    3. Next to the person you want to remove, click More.
    4. From the list that appears, click Remove.

More helpful links:

How to Keep Uninvited Guests Out of Your Zoom Event

Zoombombing: What it is and how you can prevent it in Zoom video chat